by Jay Remer
“Diplomacy is nothing but a lot of hot air,” said a companion to French Statesman George Clemenceau as they rode to a peace conference. “All etiquette is hot air,” said Clemenceau. “But that is what is in our automobile tires; notice how it eases the bumps.” And so it is in government, business and social circles today. An elaborate system of the ways we communicate with one another shows that we have respect for our fellow man, and as well it reflects on our own self esteem.
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